FocusOnMSP Research
As part of CompTIA, FocusOnMSP gives you access to major industry research and Web-based surveys. Utilize the research to stay up-to-date on managed services trends, and make insightful business decisions.For more information about CompTIA research, visit www.comptia.org/research.
Featured Research
Summary: Making the Case for Managed Services- The Business Impact of IT Problems at SMBs, January 2008
According to recent CompTIA research, the biggest sales obstacle that managed services providers face is convincing prospective customers that they will realize a positive ROI. To address this issue, CompTIA commissioned Kotler Marketing Group to conduct customer research to help managed services providers quantify the value of key managed-service benefits...Download Report Preview
Summary: Revealing the Latest Trends in IT Spending and Priorities among Small- and Mid-Size Businesses, November 2007
What is the current state of IT spending and business climate among SMBs, as well as their future plans in the next twelve months? What are key SMB purchasing decision criteria... Download Report Preview
Summary: Managed Services Best Practices for Profit-Minded Service Providers, October 2007
In this study, we proactively recruited panel experts who have been profitably offering a broad range of managed services for three years or more. Panel experts were asked to participate in two rounds of interviews... Download Report Preview
Summary: CompTIA Research: Opportunities in Managed
Services, February 2007
This study provides detailed information
on the current state of managed services, analyzes the
growing opportunities and threats for managed service providers,
and offers best practices, both from the perspective of
current managed services providers and current end-users of managed services... Download
Report Preview
Summary for the Selling Converged Communications
Systems to SMBs study, August 2006
CompTIA's fourth annual
study on this market focuses on further uncovering the
trends and opportunities in the SMB market... Download
Report Preview
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The information contained throughout the studies is proprietary to CompTIA.
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contact research@comptia.org.
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