FocusOnMSP Research
As part of CompTIA, FocusOnMSP
gives you access to its research in the managed services industry, as well as Web-based surveys.
Utilize the research to stay up-to-date on managed services
trends and make insightful business decisions.
For more information about CompTIA research, visit www.comptia.org/research.
Featured Managed Services Research
Sneak Peek: CompTIA's Sales Quick Guides, November 2008
CompTIA "Sales Quick Guides" are designed to provide MSP personnel with a quick tutorial and background on key industry sectors within the growing SMB managed services market. Each guide provides an overview of the systems and applications that are most business-critical at a typical small business in that industry. All guides are available to CompTIA members. Read the overview or check out two of the guides: healthcare and manufacturing.
Summary: Revealing Which Emerging Technologies Provide the Best Opportunities in the SMB Market, September 2008
The study identifies top opportunities for key emerging solutions such as Virtualization, SaaS, Managed Services, Storage, Security, Web 2.0, Wireless/WiFi/WiMax, Mobile Computing, IP Communications, Green IT, and RFID; identifies barriers to adoption, and determines how solution providers can overcome these barriers... Download Report Preview and read FocusOnMSP's coverage.
Summary: CompTIA Sixth Annual Convergent Technologies Research Study: Discovering Trends and Opportunities in International SMB Markets, August 2008
The SMB market is an increasingly important target market for providers of convergent technologies (CT). For the sixth year in a row, CompTIA conducted an in-depth study to gain insight on CT-related purchasing behavior and decision making, specific CT applications in demand, and identifying the value propositions that are most influential to CT sales in SMBs... Download Report Preview and read FocusOnMSP's coverage.
Summary: The State of RFID - Fourth Annual Member Survey, May 2008
This benchmark survey shows the IT Channel’s current and future intentions for addressing RFID and skill levels. It compares this year's results to previous years', which can show how the state of RFID has changed... Download Report Preview
Summary: Trends in Information Security: A CompTIA Analysis of IT Security and the Workforce, April 2008
This study focuses on identifying key trends in IT security, quantifying current and future spending on IT security, assessing the costs associated with IT security breaches, understanding the causes of IT security breaches and impact of these breaches, and determining the effectiveness of IT security training and certification... Download Report Preview
Summary: Skills Gaps in the World's IT Workforce: A CompTIA International Research Study, March 2008
This study identifies trends and gaps in IT skills, explores issues surrounding recruiting and hiring, investigates the current and potential IT market growth and demand for IT professionals, and discovers which factors most influence, and are expected to influence, the IT industry in the future... Download Report Preview
Summary: Making the Case for Managed Services- The Business Impact of IT Problems
at SMBs, January 2008
According to recent CompTIA research, the biggest sales obstacle that
managed services providers face is convincing prospective customers that they will realize a positive
ROI. To address this issue, CompTIA commissioned Kotler Marketing Group to conduct
customer research to help managed services providers quantify the value of key managed-service benefits... Download
Report Preview
Summary: Revealing the Latest Trends in IT Spending and Priorities among Small-
and Mid-Size Businesses, November 2007
What is the current state of IT spending and
business climate among SMBs, as well as their future plans in the next twelve
months? What are key SMB purchasing decision criteria... Download
Report Preview
Summary: Managed Services Best Practices for Profit-Minded
Service Providers, October 2007
In this study, we proactively recruited
panel experts who have been profitably offering a broad range
of managed services for three years or more. Panel experts
were asked to participate in two rounds of interviews... Download
Report Preview
Summary: CompTIA Research: Opportunities in Managed
Services, February 2007
This study provides detailed information
on the current state of managed services, analyzes the
growing opportunities and threats for managed service providers,
and offers best practices, both from the perspective of
current managed services providers and current end-users of managed services... Download
Report Preview
Summary for the Selling Converged Communications
Systems to SMBs study, August 2006
CompTIA's fourth annual
study on this market focuses on further uncovering the
trends and opportunities in the SMB market... Download
Report Preview
Complete reports, white papers and
Web poll results are available to CompTIA Corporate Members.
Find
out how you can become a member.
The information contained throughout the studies is proprietary to CompTIA.
No portion of these studies may be reproduced in any form without the expressed
written permission of CompTIA. Small segments of no more than one paragraph
in length may be quoted if proper citation is made. For more information please
contact research@comptia.org.
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