FocusOnMSP Blogs

FocusOnMSP blogs provide you with the insights and opinions of managed services experts. Read what industry insiders think about the latest trends and business practices.

Jeff Kaplan 13 Blog Posting(s)

Most recent post(s) Managed Services’ Differing Support Skills In my previous blog posts, I discussed the challenges of selling managed services and how managed services require a different set of sales sk... Selling the Business Value of Managed Services In my recent blog entries, I discussed how channel companies can leverage their established customer relationships to gain a competitive advantage in the manage...

Leslie Hague 8 Blog Posting(s)

Most recent post(s) That's it! Breakaway is done, and in a few hours I'll be on my flight back home. It's been a fun conference, and I'll have much more information on it for you in the comin... The Miracle of Opening Your Eyes For Beck Weathers, opening his eyes was a miracle. His face was covered by inches of ice, his hands destroyed by frostbite and his vision nearly gone af...

Rob Bisset 1 Blog Posting(s)

Most recent post(s) Security Trustmark - Accreditation for Channel Organizations I recently had the privilege of participating in the development of what should be a great new tool for the channel. It was a very interesting and informative ...

Trent Dyrsmid 6 Blog Posting(s)

Most recent post(s) Today I had the good fortune to attend a live event by Geoffrey Gitomer. My life will never be the same. Really? Yes, really. I've been a salesman all my life. Yes, I know my title says CEO, but really, I'm just... You Crushed it in the First Meeting. Now What? Did you know that a prospect will forget 3/4 of what you told them during the first meeting? Surprised? What'd you think...that you were the highli...

MJ Shoer 3 Blog Posting(s)

Most recent post(s) Are you providing business continuity services as part of your managed services? Managed Services changes the conversation with your clients. Business continuity is one of the natural progressions of that discussion. If you are not providi... Does Managed Services Take The Place Of On-Site Services One of the real benefits of managed services is the efficiencies it can introduce to your business. Many of the tools supporting a managed services organizatio...

Reuben Silvers 2 Blog Posting(s)

Most recent post(s) Speaking of Financial Risk... As was discussed last time, the business case for managed services usually hinges on showing you can... The ROI of "Doing Things Better" Over the course of the past year I had the pleasure of getting to speak with many CompTIA members who have transitioned, or are in the process of transitioning,...

Gavin Garbutt 2 Blog Posting(s)

Most recent post(s) Australia – Good People and a Great Market Opportunity for Managed Services I just got back from a fantastic and productive week in Australia. As many of you may have heard, N-able had a great launch event in Sydney and our new relatio... Opportunity is Knocking – Get Ready for the Great MSP Land Grab Earlier this year I kicked off our own Blog (http://blogs.n-able.com) with an industry prediction and a l...

Sid Saleh 1 Blog Posting(s)

Most recent post(s) The Managed Services Grindstone: Reality Sales and Marketing For this inaugural blog entry, I'll try to set the initial theme. Over time, we’ll look for feedback and adjust accordingly. So, don't hold back. Sti...

Oli Thordarson 3 Blog Posting(s)

Most recent post(s) Oli’s Five Tips to Making Sales in Managed Services Don't lead with products. You need to listen for the client's problem. You then need to sell them on your organization and your ability to make their pr... Alvaka Networks Engineer Pledge Recently I was having some discussions with my management team and some engineers. It appeared to me that some of the engineers were not crystal clear on what ...

Steven Ostrowski 2 Blog Posting(s)

Most recent post(s) Rosy Forecast for Spending on IT for IT A recent study from AMR Research of Boston says 2008 spending "on IT for IT" will jump 9.3 percent this year. The survey of 405 IT managers worldwide focused no... 'Service' Key to Managed Services Success One of the characteristics of our industry is the hype machine that surrounds every new must-have technology or killer application. But more often than we care...

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